Internal Insights & Innovation

Nexus - Student Success Platform

Tools

Nexus offers a vast suite of tools. Tools include and are not limited to those listed below.

Appointment Scheduler

Class Schedule Checker warns a student if an appointment time chosen conflicts with a class for which they are enrolled
Ability to block a specific student from scheduling with you if needed, and be notified if they try to
Appointment topics can be created at the user level to distinguish different types of appointments
NetID Verification option allows staff to restrict which students can schedule the various appointment topics. NetID’s can be added manually or batch imported from excel file.
School Verification restricts students scheduling appointments to students in a specific school(s)
Advisor Verification restricts students scheduling appointments to students with specific advisors
Selective enforcement of verifications for each appointment topic. You can combine advisor and school verifications across all your appointments or apply them only to specific topics.
Credit verification allows users to steer students towards specific appointments according to their cumulative credits earned
Sync appointments with your Outlook Calendar, smartphone, google calendar, and more
Check in Kiosk checks advisor appointment schedule and records if an appointment has shown up in order to identify arrival trends
Manual check in option allows advisors without a kiosk to check in an appointment
Students can search for staff by name or department(s) when scheduling appointments
Staff can send or post shortcut link that bring students directly to staff's appointments
Staff photos can be uploaded by users so students can see their photos when scheduling an appointment
Records the day and time a student registered for an appointment. This can be used to gauge which students are proactive and schedule well in advance versus those that wait until the last minute.
Same day scheduling can be allowed or prevented according to the staff member's preferences
Multiple room locations for each user is allowed to accommodate staff with multiple campus locations.
Range of available appointments students see when scheduling is controlled by staff
Appointment Cancellation Notes auto-entered in universal student notes if a staff chooses so in preferences
iCal links included in emails staff receive when an appointment has been made for those that want to manually add appointments to their calendar rather than sync calendars
Preferences each individual staff member can control to customize the application behavior
Duplicate appointments as many times as needed to allow for group appointments. Duplicate a single appointment or a batch of appointments.
Appointment history between the student and yourself can be viewed in student profile.
Sharing calendars is controlled by each staff member. Allows each user to determine which colleagues they give permission to view their weekly appointments. This is useful in case a staff member is out sick and needs a colleague to contact students in their absence.
Custom messages when an advisor has no available appointments
Custom appointment confirmation messages
Reminder Emails sent to student day before and day of appointment
Staff can require students to enter a reason for booking appointments
Robust appointment search feature
Multiple upcoming appointments by student can be allowed or prevented
Allow students to upload and share appointment documents to be viewed by the staff
Allow staff to upload documents to be viewed by the students before and after appointments
Ability to communicate with advisor or campus services regarding the reason for the appointment and share other detailed information and documents in advance of a meeting
Captures all booking and cancellation actions and allows staff to view this meta data to see how appointments are being filled and by who and when.
Generates reports of who, when, and why people would unable to schedule an appointment
Generates reports of all cancellations, including hours in advance cancellation was made

Check-In Kiosk

Allows students to check-in when they arrive using any computer or device.
Buttons to check in as an Appointment or Drop-In are the default buttons, but these buttons can be hidden and custom buttons can be added.
List items allow each department to add a second layer of data collection to each check-n button. Students choose list items from a custom drop down menu on the kiosk. This second layer of data collection can be unique to each button users create on the kiosk.
Default visit times can be set for this second layer of data collection. This automatically records time spent with a student when needed. This saves staff from having to enter a time spent with a student manually. Some departments need this time summed up for reports to the federal government.
Check-in reason is an optional field. Departments can require a student to enter a reason.
Merged kiosks allow departments to combine kiosks into one interface. This allows departments that share space and resources to share a kiosk while maintaining a separation of check-in data.
GHOST department option allows a department to have all check-ins and notes completely hidden from other departments and users. They can still see all other universal notes and check-ins. This is something added for departments that may want all their department's data hidden.
Daily Activity Feed shows staff a live feed of daily office traffic. This daily feed includes information such as which students check in and whom it is that helped the students.
Email notifications are sent to staff when students check in. These notifications can be toggled on and off by each user in their personal preferences.
Point in time data is tracked according to the student’s academic profile on the day they check in. This gives departments the ability to generate historical student traffic reports by school, major, and more. These reports will not be compromised by looking at current academic data for these students.
Tracks which staff helped students and generates reports.
Tracks how long a student waited before being helped by staff.
Sums up time staff spent working with the students.
Tracks which students left without being seen by anyone.
SSS Funding sources are linked to check-ins for federal report writing.
Shows current day dashboard traffic.
Snapshot of student traffic the same week of the previous year for forecasting weekly traffic.
Help button staff can push to notify colleagues when the student traffic is heavy and assistance is needed.
Alert System (flags) gives staff ability to flag students so staff are instantly notified of critical information when a student signs in.
Reports to show traffic patterns vs variables such as day of the week or week of the year.
Multiple Live Dashboards to show overall student traffic in all departments. Ability to embed static links of dynamic data into a dashboard.
Ability to track number of phone calls, emails, and various other forms of student traffic.
Links staff profiles to multiple department networks so users can switch back and forth to see traffic and build reports for various departments.
Non-UConn affiliated check-in option for visitors not affiliated with UConn. Helpful when parents or prospective students stop by.
NetID and Peoplesoft ID recognized upon check in.
Feedback survey can be sent to students after checking in. Survey results summed up and open ended answers can be viewed.
Custom reporting tool and the ability to export data to excel
Text Message alert option when appointments check in.
Check-Out option gives departments the option of allowing students to check-out using the kiosk just as easily as they checked-in.

Event Planner

Events can be advertised to manage registration and attendance.
Unique links are generated for each event so staff can post registration links.
Events can be advertised in Nexus student portal.
Event Kiosk captures who arrives and when.
View when specific students are in class to better determine a time they are available to attend you an event.
Remote check-in option allows students to check-in from their own device
Upload documents to be viewed by those registering for event
Target Email event participants before or after event
View meta data to determine who is looking at your events and compare who registered versus who did not.
Event Waitlist set into motion if max capacity reached and registration from waitlist is automated

Mentor Assignments

Assigning students to a mentor allows them to connect through nexus
Mentors can enter notes for the department they are working for about their student interactions
Admins can manage mentoring assignments via nexus and control what mentors can see and do in nexus.
Useful for programs that assign mentors to a students and those that do not use the assignment model.

Networks

Networks allow groups of staff and faculty to share information and link their accounts
Networks can be created that reflect departments, programs, locations, and more.
Staff can link to multiple networks
Staff in the networks control who they want to allow into their network
Networks have control over how various tools work for their network and can customize tool behaviors of the kiosk and universal notes.
Unlimited users can be linked to each network
All users with an active NetID can join a network.
Users can request to be linked to networks for which they are not linked
New users to Nexus can be requested via the Users tab for approval by a Nexus admin

Non-Degree Course Decisions

View and submit non-degree class decisions for returning and first time students
Manually lock student decisions in advance of deadline for early tagging
Generates custom lists to target email students regarding their decisions
Live decision dashboard to compare decisions among each school
Collects decisions meta data to validate when students submitted decisions and what decisions they chose
View list of staff that have ability to submit decisions to Registrar's Office for tagging to the transcript.

Notes

Mobile friendly interface that is accessible with any web browser.
Share levels allow users to control which department networks can view each note.
Documents can be uploaded with the notes.
Robust search engine for searching notes by many or few constraints. Highlighted key words in search results to easily identify where key words are located in note.
Automated note entry for various events that the staff can choose.
Emails sent to students through Nexus can be auto-entered into the notes.
Customizable drop down menus to control note type field.
Generate reports from notes to determine how many notes each staff member is entering, when they are being entered, which students are having notes recorded for them the most, and more.

Resource Sharing

Quickly send resources to students from the student profile by checking off resources from a list
Resources are sent to the student's email and to the student's cell phone if the student opts into text messaging
Resources are posted in the Student Hub for future reference by the student
Staff can build reports based on the resources they shared
Easily sendt students websites, phone numbers, and other contact information for any resource

Rolodex

Create custom list (cluster) of students to be shared with other staff
Send email blasts to the student cluster and track which emails were opened
Create filters for your so you can target email subsets of your group
Track academic information about students such as warning grades and other points of interest.
Batch note option to enter notes in each student's profile all at once
Class Overlap chart shows when the majority of students are in class so you can schedule your events to coincide with student availability.
Batch ID upload of NetIDs and Student Admin IDs to make creating clusters easy
Search UConn's Live Directory and add students to your cluster one at a time if preferred
Split or Combine your rolodex clusters
Chart student demographic information

Student Dashboard

Quick access to student details. This includes, notes, appointments scheduled, events attended, departments visited, academic information, and more.
Primary and Preferred First Names included and searchable
Students can upload their own photo rather than pull from the one card husky ID
Easily send emails to students

Student Hub

Notifications sent to staff when students attempt to schedule an appointment and none are available
Easy access to appointment scheduling allows students to search staff and faculty by name or department.
Study Group tool to organize study groups and share documents
GPA goal setter tool for calculating GPA needed to reach target Cumulative GPA
Peer Mentoring lists to connect students with undergraduate student mentors
Event registration for future events, and historical records of events registered for in the past
Non-Degree class decision making tool for newly admitted and readmitted students
Target Advertising to students based upon data analytics
Mobile friendly responsive interface